602 Privacy Policy — Personal Information Protection for Users
This Privacy Policy explains how the 602 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your privacy transparently and responsibly at all times.
Last updated: January 2026
Information We Collect
When you register and use the 602 platform, we collect various types of information to ensure our services run smoothly and securely. This includes:
Account Information
This includes your full name, phone number, email address, date of birth, and the username you registered with. This information is required to verify your identity, process transactions, and ensure that only eligible users can access our services.
Device and Browser Information
We collect technical information such as device type, operating system, browser version, IP address, and language settings. This data is used to optimise how the platform displays across different devices and to detect suspicious activity.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we retain transaction information including the payment method used (DuitNow, FPX, Touch 'n Go eWallet), transaction amount, and date. Full bank account numbers are not stored directly by our platform — this information is handled by separate licensed payment providers.
Usage Data
We record activity within the platform such as pages visited, games played, bets placed, session duration, and other user actions. This data helps us understand how users interact with the platform and improve the overall experience.
How We Use Your Information
Information collected by 602 is used solely for purposes related to the provision and improvement of our services. The primary purposes for which data is used include:
- Identity and account verification — ensure every account is legitimate and held by an eligible individual aged 18 and above
- Transaction processing — securely verify and complete deposits and withdrawals in MYR
- Customer support — resolve enquiries, complaints, or technical issues reported by users
- Platform security — detect and prevent fraud, multi-account usage, or any unlawful activity
- Service improvement — analyse usage patterns in aggregate to improve the platform's interface and features
- Legal compliance — meet reporting or record-keeping requirements mandated by applicable Malaysian law
We do not use your information for third-party marketing purposes or sell your data to external advertisers.
Cookie Usage and Session Tracking
The 602 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
- Session cookies — stored temporarily during an active session and automatically deleted when you close your browser. Used to maintain your logged-in status while using the platform.
- Preference cookies — save your settings such as preferred language, display options, and interface preferences so you don't have to reconfigure them every time you log in.
- Analytics cookies — help us understand platform performance, the most frequently visited pages, and average session duration. This data is used in aggregate form and is not linked to any individual's identity.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the 602 platform.
Data Storage, Security & Third-Party Sharing
Data Storage and Security
All personal information collected by 602 is stored on servers protected with industry-standard data encryption. We use security protocols such as HTTPS for all communications between your device and the platform's servers, ensuring that data in transit cannot be intercepted by unauthorised parties.
Access to users' personal information within our internal systems is restricted to staff who require it to carry out their duties — such as the customer support team or compliance department. All access is logged and continuously monitored.
Your personal information will be retained for as long as your account is active or as required for legal purposes. Once your account is closed at your request and all legal obligations have been fulfilled, data that is no longer needed will be deleted or anonymised within a reasonable timeframe.
Third-Party Sharing
602 does not sell or rent users' personal information to any third party for marketing purposes. Your information may only be shared in the following limited circumstances:
- Licensed payment processing providers (such as DuitNow or FPX providers) required to complete your transactions in MYR
- Malaysian authorities or law enforcement agencies where required by court order or applicable law
- Technical service providers that assist with platform operations, bound by strict confidentiality agreements
User Rights & Contact Us
Your Rights as a User
As a 602 platform user, you have the following rights regarding your personal information:
Request a copy of the personal information we hold about you
Request correction of any inaccurate or incomplete information
Request deletion of your data when there is no longer a legal basis for retaining it
To exercise any of the rights above, or if you have any questions about how we handle your personal information, please reach out to the 602 team via email: [email protected]
We will endeavour to respond to privacy-related requests within 14 business days. For cases that require further investigation, we will keep you informed of the expected timeline.
602 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes through the platform. The update date at the top of this page always reflects the latest version in effect. For more information about your rights and responsibilities, please also refer to Terms & Conditions us.
Still Have Questions About Your Privacy?
Visit our FAQ page for quick answers, or reach the 602 support team directly via email.